AUTHORISEME

Your authorised representative in Europe

One representative for
every EU market.

One mandate covers registrations, EPR contract management and authority contact across all 27 EU member states — so you can focus on selling.

FAQ

The five questions we hear most

Short answers to what producers ask before booking.

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Do I need an Authorised Representative in every country where I sell?

In general, an Authorised Representative may be required if your company places products or packaging on the market in an EU country where it does not have an establishment. This is particularly relevant for cross-border distance sales, for example through your own online shop or marketplaces.

As a simplified general orientation, B2C sales to end users in a country where the producer has no establishment generally fall within the scenarios in which an Authorised Representative is required. The same can apply to sales to commercial end users, although individual EU countries may implement this differently. For transport packaging or B2B sales to resellers, an Authorised Representative is generally not required, but national deviations can apply.

The decisive factors are therefore not only where your company is established, but also who receives the products, how they are distributed and who places the relevant packaging on the destination market.

An Authorised Representative is also only one part of EPR compliance. It does not automatically replace registration, participation in a Producer Responsibility Organisation (PRO), licensing or reporting requirements.

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What is included in the AuthoriseMe service?

The AuthoriseMe service consists of two main components: the annual Service Fee and the annual Authorised Representative Fee.

The Service Fee covers the ongoing administrative work related to the EPR setup and management. This can include customer support, coordination, registrations, communication with competent authorities, reporting to the relevant authorities and, where possible and required, arranging the setup with the relevant Producer Responsibility Organisation (PRO).

The separate Authorised Representative Fee covers our role, responsibility and associated liability as your local Authorised Representative in the relevant country.

Please note that some activities are not included in the standard service. In particular, ongoing reporting directly to the PRO is currently the customer's responsibility. External costs such as PRO licensing fees, authority fees, notarisation or apostille costs and, where required, verification or audit costs are also charged separately.

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How much does the AuthoriseMe service cost and which additional costs may apply?

AuthoriseMe charges an annual Service Fee and an annual Authorised Representative Fee. The Service Fee covers the administrative work related to the EPR setup and ongoing management, while the Authorised Representative Fee covers our role and responsibility as your local representative.

In addition, external costs may apply depending on the country and EPR setup. These can include PRO licensing fees, authority or registration fees, notarisation or apostille costs and, where required, auditor or verification costs. These external costs are not included in the AuthoriseMe fees.

The level of PRO licensing fees depends on the respective country, PRO, material and quantities placed on the market. Individual calculations or estimates of PRO licensing fees based on customer quantities are not part of our standard service. Where available, the relevant PROs publish their tariffs and price lists online.

See our current prices

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What happens after I book the service?

After booking, the relevant AuthoriseMe fees must be paid and the required documents must be provided. A Power of Attorney (PoA) is required when AuthoriseMe is appointed as the Authorised Representative. The formal requirements depend on the respective country. In some countries, additional formalities such as notarisation and/or an apostille may be required; the applicable requirements are shown during the application process in the AuthoriseMe portal.

Once payment and the required documentation are available, we review the relevant country setup and contact you with the next steps. Where a registration or PRO setup is required and can already be carried out, we coordinate the process accordingly.

If a national Authorised Representative procedure is still being implemented, your booking remains recorded and you are included in our ongoing process. As soon as the relevant register, PRO procedure or national framework becomes available, we contact you and request any additional information or documents needed.

You therefore do not need to restart the booking process later simply because a country is still finalising its implementation.

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Who submits the EPR reports?

Reporting responsibilities depend on whether the report is submitted to an authority or directly to a Producer Responsibility Organisation (PRO).

Reporting to the relevant authorities on behalf of the producer is included in our standard service. Before the applicable reporting deadline, we contact you and request the data needed for the submission. Reporting frequency can vary by country and may be monthly, quarterly or annual.

Ongoing reporting directly to the PRO is currently not included in our standard service. The customer is responsible for submitting the required data directly to the relevant PRO.

As part of our standard service, we also do not review or validate Excel, CSV or other reporting files prepared by the customer. Separate support for preparing or reviewing reporting data can be offered as an additional service.

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One mandate covers everything

One mandate. All 27 markets.

Appoint us once — stay compliant everywhere you sell.