As of: March 2026, effective from: 1 April 2026
I. Scope
1. These Terms and conditions ('Terms and conditions') apply to the registration and use of a customer account on the AuthoriseMe platform ('AME'), a digital service provided by AuthoriseMe GmbH, Austraße 34, 35745 Herborn ('Supplier').
2. The Supplier does not recognise any terms and conditions that conflict with or deviate from these Terms and Conditions unless the Supplier has expressly agreed to their validity at least in text form. These Terms and Conditions shall also apply if the Supplier performs services without reservation despite being aware of conflicting or deviating terms and conditions.
3. With regard to the use of services or the purchase of digital products via the AuthoriseMe platform ('AME'), the respective applicable terms and conditions shall apply.
4. If the Supplier accesses digital services of a partner company via the AuthoriseMe platform ('AME') and purchases products or services there, the terms and conditions of the respective partner company shall apply.
II. Registration and Conditions of Use
1. Registration and the creation of a customer account are free of charge.
2. Registration is reserved to traders pursuant to § 14 of the German Civil Code (BGB), corporate bodies under public law or special funds under public law (hereinafter referred to as 'Client').
3. 'User' shall refer to the person who registers for or on behalf of the Client and uses or manages the client account.
4. The AuthoriseMe platform ('AME') is intended exclusively for entrepreneurs within the meaning of Section 14 BGB, legal persons under public law, or special funds under public law ('Customers'). Use of the AuthoriseMe platform ('AME') by consumers within the meaning of Section 13 BGB is not permitted.
5. Registering a legal entity, a partnership with legal capacity or a special fund under public law is reserved to authorised representatives who must be specifically named. Any natural person registering on behalf of a legal entity, a partnership with legal capacity or a special fund under public law thereby confirms that they are authorised to act as a valid representative.
6. General requirements for registering:
a. Natural persons registering for themselves or on behalf of a Client must be aged 18 or over and have full legal capacity;
b. The required information provided must be complete and accurate;
c. The Client must consent to the Terms and Conditions;
d. The Client must acknowledge the contents of the data privacy policy;
e. Their e-mail address must be verified.
7. At the request of the Supplier, anyone registering shall provide proof that the necessary requirements have been met.
8. If and when the information provided during registration changes at a later stage, the Client shall amend their client account accordingly without delay.
9. Each Client may only register once, and each Client may only have one client account. The Supplier reserves the right to delete all accounts but one if a Client is found to have several client accounts. Prior to that, the Supplier shall inform the Client in question and give them the opportunity to respond.
10. Upon successful completion of a registration, a user contract shall be concluded between the Client and the Supplier in line with the applicable Account Terms and Conditions. There shall be no entitlement to registration.
11. All Clients and Users shall be required to keep the access data generated during their registration strictly confidential and not to disclose it to third parties. If a Client suspects that their client account is being used improperly or that their access data has been disclosed to unauthorised persons, they shall at once take all appropriate measures, in particular contact the Supplier without delay and change their access data. The Supplier shall be entitled to assert claims against the Client arising from the use of their client account, unless the Client can prove that they are not at fault.
III. Account suspension
1. If and when the Supplier becomes aware of indications that Clients substantially or repeatedly use their client account or the Digital Services in a manner that is in breach of the law or the contract, the Supplier reserves the right to temporarily disable the client account in question. The Supplier shall then contact the Client in question by e-mail and inform them of the reasons for the temporary suspension of their client account while providing them with an opportunity to respond.
2. Should it transpire that Clients are indeed using their client account or the Digital Services in a manner that is in breach of the law or the contract, the Supplier shall be authorised to permanently disable the client account in question and to delete it upon expiry of a reasonable period of time. In this case, the Supplier shall inform the Client in question, via e-mail and no later than with 30 calendar days' notice, that it intends to permanently disable their client account as well as the reasons for it. This notice period shall not apply (i) if the Supplier is bound by legal or regulatory obligations that require the client account to be fully disabled and do not permit the Supplier to comply with the notice period; (ii) if the Supplier exercises its right to permanently disable the client account on urgent grounds under national legislation that is in line with EU legislation; or (iii) if the Client in question has repeatedly breached the applicable terms and conditions or applicable law. In any such circumstances, upon making the decision the Supplier shall inform the Client in question by e-mail as to why their client account was permanently disabled.
3. If in retrospect the indications prove to have been incorrect and it is found that the client account or Digital Services were not used in breach of the law or the contract, the Supplier shall reinstate the client account in question.
IV. Account services
1. Clients can use their client account to log in to the AuthoriseMe platform and use the contents of the respective Digital Services.
2. Clients may be required to provide additional data in order to access a Digital Service using their client account.
3. The Supplier shall be authorised to have all or part of its incumbent obligations performed by third parties (hereinafter referred to as 'Subcontractors'). No direct contractual relationship whatsoever shall be established between any Subcontractors and the Client.
V. Administration and maintenance of company profiles
1. Within a created Client Account, Users can also manage profiles for other companies (Company Profile). The various company profiles are independent of each other.
2. In order to be able to use the Client Account to its full extent, the User(s) must enter various company-related information in the respective Company Profiles.
3. A Company Profile can be managed and maintained by several Users. The Users of a Company Profile are collectively referred to as a Team. If a Client Account is created by a User for the first time, this user is automatically appointed as the 'Admin' of the team. Once a Client Account has been successfully registered, the Admin can invite additional team members.
4. In order to invite additional team members, the Admin must send an invitation link to the future team member via the corresponding button by entering the corresponding email address. The recipient receives the invitation link in an email and is asked to register as a User in accordance with these Account Terms. Each user has their own access data, which they can manage independently and must be treated in accordance with section II no. 10. If a new user is added to an existing customer account, they are automatically categorised as a 'Team Member'. It is possible for a User to be categorised as a Team Member in one Company Profile but as an Admin in another. If a User does not belong to the Team of a Company Profile, this User cannot view this Company Profile and, in particular, has no authorisations in relation to this Company Profile.
5. Within a Team, there are different team roles that have different authorisations. The various team roles and the associated authorisations can be viewed in the customer account.
6. It is possible that, depending on the digital service used, other authorisations with an assigned team role may exist for a User. This is determined by the applicable General Terms and Conditions of the respective digital service.
VI. Client obligations
1. Clients shall use AuthoriseMe solely for the purpose of availing themselves of the functions contained on the AuthoriseMe platform and to the extent stipulated. Furthermore, Clients shall refrain from all actions that are likely to impair the platform or its functions.
2. Clients shall at all times fully abide by the applicable laws and the rights of third parties in relation to the use of the AuthoriseMe platform and its functions. Clients shall in particular not be permitted to:
a. use offensive or defamatory content, data and information, regardless of whether the content is in reference to other clients, the Supplier or third parties;
b. use content that is racist, discriminatory, pornographic, abusive, immoral, harmful to minors or glorifies violence;
c. use protected content (e.g. by copyright, trademark, patent, design or utility model-related laws) without being authorised to do so;
d. carry out or encourage anti-competitive behaviour.
3. Clients shall refrain from using mechanisms, software or other routines that may disrupt the functioning of the AuthoriseMe platform and from spreading viruses or other malware.
4. Clients shall not use or exploit the contents and functions of the AuthoriseMe platform or of third parties, and in particular shall not reproduce, modify or publicly disclose them, unless required in exceptional cases for the stipulated use or expressly permitted by the Supplier on an individual basis.
VII. Process overview and document center
1. By means of the process progress indicators displayed on the AuthoriseMe platform ('AME'), the Customer may view which services have already been provided and which are currently being processed.
2. The Supplier shall provide the Customer with a Document Center on the AuthoriseMe platform ('AME'). Within the Document Center, the Customer may access various documents relating to the services or digital products obtained via the AuthoriseMe platform ('AME'). Such documents include, in particular, invoices, contractual documents, and similar communications. The Customer may also upload documents. Should the Customer wish to have a specific document uploaded, Customer Support may be contacted. Both the Customer and the Supplier may delete the documents they have respectively made available.
VIII. Intellectual property, Use of logos/trademarks
1. The AuthoriseMe platform and all content featured on it are the sole legal property of the Supplier or any third party providing content to the Supplier.
2. Clients shall not reproduce, distribute, show, publicly disclose, make publicly accessible or modify the AuthoriseMe platform or any content featured on it. Furthermore, Clients shall not use the AuthoriseMe platform to read out, store or pass on the personal data of other Clients for purposes other than the stipulated use. This shall not affect statutory rights of use.
3. Clients shall not use and exploit content featured on the AuthoriseMe platform ('AME'), in particular any graphic or textual material, that belongs to the Supplier or third parties and that may be subject to intellectual property rights, in particular copyrights, name rights or trademark rights (e.g. logos, trademarks, company logos etc.), unless consent has been given in writing and on a per-case basis.
IX. Responsibility for and suspension of content
1. The Supplier does not accept any responsibility whatsoever for content on the AuthoriseMe platform that was not created by the Supplier or that the Supplier has adopted as its own. In particular, the Supplier shall not be responsible for Client or third-party content provided using the AuthoriseMe platform.
2. All Clients are fully responsible for any content they publish or make accessible on the AuthoriseMe platform. As the provider of the AuthoriseMe platform, the Supplier accepts no responsibility whatsoever for content provided by Clients or for content on linked websites; this shall however not affect the statutory liability of the Supplier.
3. If and when the Supplier becomes aware of indications that a Client's content violates these Terms of Use or any applicable law, the Supplier reserves the right to disable the content in question.
4. Clients shall at once notify the Supplier if they become aware of any use of the AuthoriseMe platform that is in breach of the law or the contract. If and to the extent that the Supplier becomes aware of any use of the AuthoriseMe platform that is in breach of the law or the contract, the Supplier shall take the necessary measures to prevent any further such misuse. To this end, the Supplier reserves the right in particular to disable content that is in breach of the law or the contract.
5. If and when the Supplier becomes aware of indications that Clients are storing illegal content on the AuthoriseMe platform, the Supplier reserves the right to temporarily disable the content and/or client account in question. The Supplier shall then contact the Client in question by e-mail and inform them of the reasons for the temporary suspension of their content while providing them with an opportunity to respond.
6. Should it transpire that Clients are indeed storing illegal content on the AuthoriseMe platform, the Supplier shall be authorised to permanently disable the content in question or, in the event of significant or repeated violations, to permanently disable the client account in question and to delete either of them upon expiry of a reasonable period of time. In this case, the Supplier shall inform the Client in question, via e-mail and no later than with 30 calendar days' notice, that it intends to permanently disable the content and/or client account as well as the reasons for it. The notice period shall not apply (i) if the Supplier is bound by legal or regulatory obligations that require the content and/or client account to be fully disabled and do not permit the Supplier to comply with the notice period; (ii) if the Supplier exercises its right to permanently disable the content and/or client account on urgent grounds under national legislation that is in line with EU legislation; or (iii) if the Client in question has repeatedly breached the applicable terms and conditions or applicable law. In any such circumstances, upon making the decision the Supplier shall inform the Client in question by e-mail as to why the content and/or client account was permanently disabled.
7. Disabling a client account is a subsidiary measure to disabling content. This means that a client account will only be disabled if the disabling of content is an insufficient sanction for the offence in question.
8. If in retrospect the indications prove to have been incorrect and it is found that the AuthoriseMe platform was not used in breach of the law or the contract, the Supplier shall reinstate the content and/or client account in question.
X. Liability and platform availability
1. The Supplier does not guarantee the uninterrupted availability of the client accounts or login features. The availability of the client accounts and the login features may be limited, in particular as a result of maintenance work and circumstances beyond the control of the Supplier.
2. The Supplier does not assume any liability whatsoever for the contents of the Digital Services and any associated circumstances, in particular with regard to viruses or other harmful components. Moreover, the Supplier assumes no liability whatsoever with regard to the functioning of the Digital Services if the Client's hardware or software is unsuitable.
3. The Client shall be liable for the user's conduct in connection with their client account.
4. All claims for damages and reimbursement of expenses (hereinafter referred to as 'Claims for Damages') asserted by the client against the Supplier, regardless of their legal basis, shall be excluded. This shall however not apply:
a. to instances in which liability is provided for under the German Product Liability Act (Produkthaftungsgesetz);
b. in cases of intent or gross negligence;
c. in cases of culpable injury to health, body or life;
d. in cases of culpable breach of material contractual obligations, i.e. whose fulfilment is a prerequisite for the correct performance of the contract and upon whose observance the Client may as a general rule rely. However, the Supplier's liability for breach of material contractual obligations shall be limited to compensation for loss or damage that is foreseeable and typical for the type of contract, with the exception of cases of intent, gross negligence, culpable injury to health, body or life or instances in which liability is provided for under the German Product Liability Act (Produkthaftungsgesetz);
5. If and insofar as the liability of the Supplier is excluded, this shall also apply to all personal liability of the Supplier employees, legal representatives and bodies.
6. Within the scope of the user contract concluded with regard to the client account, the Supplier shall not be liable for claims asserted by the Client on the basis of contractual relationships that the Client concluded in connection with the Digital Services while logged in with their client account.
7. Duration, termination and removal of client accounts: Client accounts and the associated user contract can be terminated at any time by removing the client account using the delete button in the account settings.
8. Confidentiality and data protection: Both the Client and the Supplier shall maintain full confidentiality and shall only disclose to third parties any information, data and documents made available to them before, during and after the use of the client account in order to (i) provide and use the client account, (ii) take out insurance, (iii) assert claims in connection with the client account or (iv) for legal reasons. Companies affiliated with the Client or the Supplier as set forth in AktG § 15 et seq. (Aktiengesetz/Stock Corporation Act) shall not be considered third parties within the meaning of the Terms and Conditions.
9. Both the Client and the Supplier agree to comply with the statutory data protection provisions. The Supplier's data privacy policy is available at: PRIVACY POLICY – AuthoriseMe.
XI. Technical amendments to client accounts
1. The Supplier reserves the right to make technical changes to the customer account, for example due to technological advancements, increased user numbers, or other operational reasons. Customers shall not incur any costs as a result of such changes.
2. If any technical change results in more than insignificantly restricted access to a client account, the Supplier shall inform the Client of the change(s) and restrictions by e-mail ahead of time and within a reasonable notice period.
XII. Changes to the Terms and conditions
1. The Supplier reserves the right to change the present Terms and conditions if and where this is necessary for de jure or de facto reasons, in particular to ensure the protection of client accounts and where such changes can be deemed to not be unreasonable for Clients. The Supplier shall notify the Client of the changes and their timing well in advance, i.e. not less than six (6) weeks prior and by e-mail.
2. If the Supplier is unable to meet a deadline due to legal or regulatory obligations or due to imminent threats in connection with data protection and/or cyber security risks, the Supplier shall be authorised to make changes to the Terms and conditions even at short notice.
3. Clients shall be entitled to terminate their user contract and client account in the event of changes to the Terms and conditions. Notice of termination may be given from the date of notification that the Terms and conditions are to be changed to the date on which the changes to the Terms and conditions are due to take effect. If no notice of termination is submitted in due form and time, the amended Terms and conditions shall apply from the effective date.
4. The Supplier shall inform all Clients of their entitlement to terminate the contract and of the implications by e-mail before changing the Terms and conditions.
XIII. Concluding provisions
1. The legal relationship between the Supplier and the Client with regard to the client account shall be governed by the laws of the Federal Republic of Germany. This shall not affect the statutory provisions on restricting the choice of law and the applicability of mandatory provisions.
2. Cologne, Germany, shall be the sole place of jurisdiction and performance for all disputes arising from and in connection with the legal relationship between the Supplier and the Client with regard to the client account.
3. In case of any discrepancies between the different language versions of these Account Terms, the German version shall prevail at all times. The same shall apply to the interpretation of the present Terms and conditions.
4. If any individual stipulation of the present Terms and conditions is or becomes void, ineffective, incomplete or unenforceable, this shall not affect the remainder of the stipulations.